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We are a team of computer and internet professionals trained to support our
customers in all matters relating to TerraNet. Our support is of the highest
standard that you can get over the phone, not only in Lebanon, but all over the
world. Our support is not limited to the phone since we also provide on site and
walk in support to all our customers. Our goal is to make sure all our customers
are up and running without any problems. We highly value our customers’
satisfaction and understand each customer’s needs and requirements.
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The Customer Care Department is open 7/7 days a week 24/24 hours. You can contact
us by phone on 1293, email at care@terra.net.lb or send us a fax at
01-565 187. Our offices are located at Nassar Center, 6th floor
(behind the LibanCell building), Charles El Helou Avenue, Rmeil.
You can bring in your computer for installation at our offices.
Please schedule an appointment by calling us on 1293.
We can come to your premises and assist you with all the
necessary configurations needed to access TerraNet and all its services.
Please schedule an appointment by calling us on 1293. |
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